Information regarding COVID-19

Our teams welcome you at distance : 

The Vallées de Gavarnie information points are happy to welcome you in optimal health and safety conditions. Your safety and that of our teams is a priority. That is why we have adapted our reception areas, reinforced our sanitary protection and made our teams aware of the need to adopt barrier gestures. For everyone's well-being, we also ask you to apply them. All opening hours are up to date here. We can also be reached by e-mail at, via our chat on the website, via video appointments, by telephone on 05 62 97 00 25 and 05 62 97 49 61 (reservation centre) and on the messaging systems of our social networks. 

Book now your stay to discover our Valleys  :

Chrystelle and Carole are there to advise you and listen carefully to you needs in order to prepare the tailor-maid stay  you were hoping for. 

Contact : +33 (0)5 62 97 49 61 - 

Booking with us means having the guarantee of an adapted service. We are committed to advising each of you through personalised support and systematically facilitate free postponement conditions for booked holidays that cannot take place on the scheduled date. Cancellation conditions are relaxed with a guarantee of free cancellation on D-1 in the event of new travel restrictions. For more information, please do not hesitate to contact our teams.

Places and services open 

Only shops selling essential goods and services can remain open (post offices and public service counters, wholesale shops, food markets, petrol stations and garages, laundries and laundries, newspaper and tobacco shops, but also telecommunication shops, computer equipment shops, opticians, car rental and equipment shops...). 

In addition to these, there are

  • bookshops, 
  • record shops, 
  • hairdressing salons, 
  • DIY shops, 
  • plant and flower shops, 
  • chocolate shops, 
  • shoemakers, 
  • car dealerships by appointment, 
  • Public swimming pools with outdoor pools 
  • property inspections. 

All shops and services that are allowed to continue operating may do so until 7pm, under strict health protocol. 

From Saturday 3 April at 7pm, the sale and consumption of alcohol on the public highway is prohibited until 2 May inclusive. 


Only food shops or shops selling plants, flowers, seeds, fertilisers, seeds and seedlings of fruit or vegetable species are allowed in open or covered markets.

More information here and on